المهام الوظيفية والمسؤوليات

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    Technical support by phone or email.
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    Receive technical support request forms and send them to the relevant technicians and then follow up until the task is completed.
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    Create a user account and password for academic, non-academic and student staff.
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    Deletion of the user account for the resigning staff and the graduate students and the transfer from the university.
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    Provision of a DUSIS account for students and staff.
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    Management of computer labs and classrooms.
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    Providing technical assistance to faculty members, staff and students.
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    Take care of maintenance of old and new devices.
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    Installation and processing of computers and software downloads.
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    Diagnose and solve problems with hardware \ software errors.
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    Provide a workshop for new students on how to access the domain (DUSIS) and how to use it.
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    Continue and update the university virus protection system.
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    Technical support during the testing periods and recording materials.
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    Periodic reports of the number of computers, printers and other devices in the university.
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    Technical support for information systems in the university library.
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    Any other duties requested by the Department Director.